We are thrilled that you’re considering choosing CHAI for your pet’s health care needs. We look forward to serving you and caring for your pet for many years to come. We plan to exceed your expectations and offer veterinary care at the highest level for your pet while also helping your pet feel safe and cared for while with us.
To open an account with us, you must be at least 18 years of age.
CHAI does not accept payment plans. Payment is due at the time of service with no exception. We gladly accept cash, major credit cards and Care Credit as payment.
If for any reason you cannot make it to any appointment that you schedule with us, please let us know so we can fill the appointment slot with another pet in need of our services. We are happy to reschedule for you as needed!
If you do not call and fail to show up for your appointment on your initial visit to CHAI, you will not be allowed to book with us again in the future.
We work really hard to be respectful of your time. We will strive to start your appointment quickly and work efficiently but thoroughly for you and your pet. Please be on time for all appointments to keep our schedule moving as smoothly as possible. Late arrivals will incur a non-refundable fee of $15 at each occurrence. Repeated late arrivals will result in removal from our client list. These restrictions are in an effort to allow your pet the time they deserve while also ensuring every pet receives the same time and attention.
