Policies for New Clients

Unfortunately we cannot accept patients who exhibit aggressive biting behavior that endangers our staff.

We appreciate and value our clients and understand that caring for a sick pet can be extremely stressful for a pet parent. We will strive… Read More »Code of Conduct

We work really hard to be respectful of your time. We will strive to start your appointment quickly and work efficiently but thoroughly for you… Read More »Late Arrivals

If for any reason you cannot make it to any appointment that you schedule with us, please let us know so we can fill the… Read More »Cancellation Policy

CHAI does not accept payment plans. Payment is due at the time of service with no exception. We gladly accept cash, major credit cards, and… Read More »Payment Policy

To open an account with us, you must be at least 18 years of age.